Job Duties and Responsibilities:
- Provide comprehensive support and guidance to students, addressing their academic, personal, and administrative needs.
- Assist in resolving student queries, concerns, and issues by providing accurate information and appropriate solutions.
- Organize and participate in orientation programs to help new students acclimate to the campus environment and its resources.
- Collaborate with academic advisors to help students understand degree requirements, course sequencing, and academic planning.
- Maintain accurate student records, ensuring data integrity and compliance with relevant policies.
- Serve as a liaison between students and various departments, advocating for student needs and representing their interests.
- Organize workshops, seminars, and events focused on student success, personal development, and career readiness.
- Stay informed about institutional policies, regulations, and compliance requirements related to student services.
- Collaborate with faculty, staff, and other departments to enhance student experiences and streamline processes.
- Gather feedback from students regarding their experiences and use this information to improve services and programs.
- Maintain regular communication with students through various channels, including emails, newsletters, and social media.
- Organize and participate in campus events, workshops, and activities to enhance student engagement and community building.
Required skills, abilities and knowledge:
- Prioritizing students as primary contacts and addressing their needs accordingly.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Knowledge of student administration processes and degree structures.
- Knowledge of Student Administration and System’s functions and structure, policies, processes and procedures.
- Evaluating information and data to solve problems and make decisions.
- Ensuring accuracy and quality when completing tasks.
Education and Experience:
Bachelor’s degree preferred, plus one year’s related experience in an educational setting.
(Candidates without a bachelor’s degree but with equivalent professional experience are
encouraged to apply).
Location:
- Kochi, India
- United Arab Emirates (UAE)
